Where to get help if cnc turning lathe gets problem during the use?

Chinese-built Swiss-type lathes have moved beyond the “low-cost substitute” label to become the “value leader” for overseas users. On the cost side, machines of comparable specification are priced well below those of traditional leading brands, and ongoing maintenance costs amount to only a fraction, dramatically lowering the entry barrier for small-to-medium job shops in Europe and North America. Lead time is equally compelling: major domestic OEMs can ship standard models within weeks, and special configurations follow shortly thereafter. When urgent orders arise from the electric-vehicle or medical-device sectors, Chinese production lines consistently deliver rapid responses.

Intelligence is on par with top-tier global standards. Machines routinely feature thermal compensation, AI-based tool-life prediction, and cloud-enabled remote diagnostics. Mean time between failures is long, and fully open data interfaces simplify secondary development for end users. Complementing this is a worldwide service network: Chinese manufacturers maintain parts depots and resident field engineers across the Americas, Europe, and Southeast Asia, enabling on-site support often within a single day, whereas legacy brands usually require factory returns measured in weeks.

1. Quick Troubleshooting Steps


Check the clamping pressure: Ensure the pressure plate or collet applies even force; too much or too little pressure will jam the bar. Adjust the pneumatic or hydraulic release mechanism accordingly.


Align the material path: Verify that the bar feeder, guide bushing, and spindle centers are collinear; any offset will cause the bar to twist or wedge.


Inspect belts and rollers: Belts must be tensioned correctly—loose belts slip, over-tight belts bind. Replace worn rollers immediately.


Lubricate moving parts: Clean and grease the eccentric shaft, release cam, and pusher fingers; lack of lubrication is a common cause of seizure.

I. Installation Guidelines for Swiss-Type Lathe Bed
1. Foundation Preparation


Floor Requirements: The Swiss lathe bed must be installed on a solid, level concrete foundation to prevent machining inaccuracies caused by ground settlement or vibration.



Load Capacity: The foundation must support the machine’s weight and dynamic cutting forces to avoid deformation affecting spindle and guide bushing alignment.



Vibration Isolation: If the workshop has vibration sources (e.g., punch presses, forging machines), anti-vibration pads or isolation trenches are recommended to enhance CNC machine stability.

Summary
Ball screws are the physical enablers of Swiss-type lathes across five critical dimensions:



Micron-level positioning for complex micro-structures;



High-speed rigidity supporting synchronized multi-axis cutting;



Active thermal control ensuring batch consistency;



Ultra-wear-resistant design enabling maintenance-free operation for 10+ years.
Their performance defines the precision ceiling of Swiss-type machining – truly "invisible champions" in precision transmission.

Parts machined on Swiss-type lathes often feature minute dimensions, complex structures, stringent tolerances (often at the micrometer level), and expensive materials. They are used in high-reliability fields (such as medical and precision instruments). Even the slightest error can lead to part failure. Therefore:



In-machine measurement is the core of process control, ensuring the stability and consistency of the machining process and reducing scrap.



Offline precision inspection is the cornerstone of final quality verification and traceability, providing authoritative reports compliant with international standards to meet customer and regulatory requirements.



Multiple instruments complement each other: No single instrument can solve all problems. CMMs excel at geometric dimensions, roundness/cylindricity testers specialize in rotational bodies, profilometers focus on surface texture, and white light interferometers analyze nanoscale topography. Only through combined use can quality be comprehensively controlled.



Conclusion: The high barriers of Swiss-type machining are reflected not only in the machine tools themselves but also in their supporting high-end measurement ecosystem, which is equally technology-intensive and costly. These precision measuring instruments are the indispensable "eyes" and "brain" ensuring the realization of "Swiss precision" and the flawless quality of complex, miniature parts. The depth and breadth of their application directly reflect a company's true capabilities in the field of high-precision manufacturing.

Turn-mill centers excel at machining complex surfaces thanks to three distinct advantages: single-setup completion, simultaneous 5-axis contouring, and seamless switching between turning and milling. These strengths stem from the machine’s ability to integrate multi-axis linkage with process fusion.
To translate this potential into real gains, four technical measures are indispensable:


A rigid, thermally-stable machine structure driven by direct-drive motors to guarantee high dynamic accuracy.


A CNC system that supports RTCP (Rotation around Tool Center Point) and real-time tool compensation for micron-level precision.


CAM strategies that combine high-speed turning for bulk material removal with 5-axis milling for final surface finishing.


In-process probing and QR-coded traceability to close the quality loop and meet CE certification requirements.


Key precautions include low-deformation fixturing for thin-walled parts, balanced tool magazines that accommodate both turning and milling cutters, thermal-growth compensation of the spindle, collision-checked digital twins, and operators cross-trained in turning and 5-axis milling programming.

As a manufacturer of core machinery—the "mother machines" of the manufacturing industry—JSWAY CNC COMPANY established its presence in Banfu three years ago. With continuous expansion into domestic and international CNC markets, the company has seen a steady increase in orders, pushing the utilization rate of its existing 50,000 m² factory to nearly 100%. To break through production capacity constraints and ensure on-time delivery, JSWAY has decided to construct a second-phase smart factory.

At 11:05 a.m. on July 21, JSWAY CNC held the groundbreaking ceremony for its Phase II workshop at its headquarters in Banfu, Guangdong. General Manager and Chief Engineer Xiang Lingyun led the management team and hundreds of employees in completing a traditional blessing ceremony, a customary practice among Guangdong enterprises.